Privacy Policy

Last Updated: July 2026

At Palm Moon, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or make a purchase.

1. Information We Collect

We may collect the following information when you use our website:

  • Full Name
  • Email Address
  • Phone Number
  • Billing & Shipping Address
  • Payment Information (processed securely through payment providers)
  • Order History
  • Device Information (IP address, browser type, operating system)
  • Cookies and Website Usage Data

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders
  • Provide customer support
  • Send order confirmations and shipping updates
  • Respond to your inquiries
  • Improve our website and services
  • Prevent fraudulent transactions
  • Comply with legal obligations
  • Send promotional emails or offers (only if you choose to receive them)

3. Payment Security

Palm Moon does not store your credit or debit card details. All online payments are securely processed through trusted third-party payment gateways.

4. Cookies

Our website uses cookies to improve your browsing experience, remember your preferences, analyze website traffic, and enhance our services.

You can disable cookies through your browser settings, although some website features may not function properly.

5. Sharing Your Information

We do not sell, rent, or trade your personal information.

Your information may only be shared with trusted service providers such as:

  • Delivery partners
  • Payment gateway providers
  • Technology and website service providers
  • Government authorities where required by law

6. Data Protection

We use appropriate security measures to protect your personal information from unauthorized access, misuse, alteration, or disclosure.

While we take reasonable precautions, no online transmission or storage method can be guaranteed to be 100% secure.

7. Your Rights

You have the right to:

  • Access your personal information
  • Request corrections to inaccurate information
  • Request deletion of your personal data (subject to legal obligations)
  • Opt out of marketing communications at any time

8. Third-Party Links

Our website may contain links to third-party websites. Palm Moon is not responsible for the privacy practices or content of those external websites.

9. Children’s Privacy

Our website is not intended for children under the age of 18. We do not knowingly collect personal information from minors.

10. Policy Updates

Palm Moon may update this Privacy Policy from time to time. Any changes will be published on this page with the updated effective date.

11. Contact Us

If you have any questions about this Privacy Policy or how your personal information is handled, please contact us:

Palm Moon

Email: thepalmmoon@gmail.com
Phone: +91 8754268270

Business Hours: Monday – Saturday | 10:00 AM – 6:00 PM