Terms of Service
Last Updated: July 2026
1. Acceptance of Terms
By using our website, you confirm that you are at least 18 years old or are using the website under the supervision of a parent or legal guardian. Continued use of our services constitutes acceptance of these terms.
2. Product Information
PalmMoon Tea strives to provide accurate descriptions, images, and pricing for all products. As our teas are made from natural ingredients, slight variations in color, aroma, taste, or packaging may occur.
3. Orders and Payments
All orders are subject to product availability and payment confirmation. We reserve the right to refuse or cancel any order due to pricing errors, suspected fraud, or stock limitations.
4. Shipping and Delivery
Delivery times are estimated and may vary depending on your location and courier services. PalmMoon Tea is not responsible for delays caused by weather, transportation issues, or other circumstances beyond our control.
5. Returns and Refunds
Returns and refunds are governed by our Refund & Return Policy. Due to food safety and hygiene standards, opened tea products cannot be returned unless they are damaged, defective, or incorrectly delivered.
6. Product Usage
Our teas are intended for personal consumption only. Please read the ingredients before use. Customers with allergies or medical conditions should consult a healthcare professional before consuming herbal or specialty teas.
7. Intellectual Property
All content on the PalmMoon Tea website, including logos, product names, images, text, graphics, and packaging designs, is the intellectual property of PalmMoon Tea and may not be copied, reproduced, or distributed without written permission.
8. User Conduct
Users agree not to misuse our website by attempting unauthorized access, uploading harmful content, or engaging in fraudulent activities.
9. Limitation of Liability
PalmMoon Tea shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website. Our total liability is limited to the purchase price of the product.
10. Privacy
Your personal information is handled in accordance with our Privacy Policy. By using our services, you consent to the collection and use of your information as described in that policy.
11. Changes to These Terms
We reserve the right to update or modify these Terms of Service at any time. Updated versions will be posted on our website, and continued use of our services indicates your acceptance of the revised terms.
12. Governing Law
These Terms of Service are governed by the laws of India. Any disputes arising from these terms shall be subject to the jurisdiction of the appropriate courts in India.
13. Contact Us
If you have any questions regarding these Terms of Service, please contact us:
PalmMoon Tea
Email: thepalmmoon@gmail.com
Phone: +91 8754268270
Business Hours: Monday – Saturday | 10:00 AM – 6:00 PM
